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If you’re looking for a supportive team who’s invested in your growth—you’ve found the right place! At First Line Software, we build the company around people. That means we prioritize your satisfaction at work, and finding your own unique career path on our team. We can easily spot strong potential and passion. So, for us, it’s not just about what experience you have when you join. It’s about how big you can dream, and how we can help you achieve it!
We’re an international team of more than 500 motivated professionals connected across the United States, Europe, Latin America, Australia, and India. As our company grows, we’re on the lookout for fellow tech enthusiasts and team players who think big and love getting their hands on new challenges. Sound like your kind of team? Read on!
We are looking for a Zendesk Administrator to join us on an international project in the real estate industry.
As Zendesk Administrator you will provide assistance with day-to-day support, maintenance, and implementation of new features across multiple support channels in our Zendesk instances. You will work with stakeholders to develop and refine workflows to meet different teams' unique needs, while adhering to unified workflows within Zendesk's email, chat, and talk support channels. This role is responsible for continuously improving customer support tools to enable the company's growth.
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